Frequently Asked Questions
Everything you need to know about your sustainable fashion journey.
What materials are used in Nothing New products?
We prioritize the planet by using 100% recycled canvas, post-consumer recycled plastics, and ethically sourced natural rubber for all our footwear and apparel.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. We also provide a free shipping label for domestic returns and exchanges.
How do I find the right size?
Our products generally run true to size. We recommend checking our detailed Size Guide located on each product page for specific measurements and fit tips.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.